This Privacy Policy explains how we collect, use, and protect your personal information when you visit Archicad Software, purchase our products, or interact with our services. By using our website, you agree to the practices described below.

1. Information We Collect

To provide and improve our services, we collect the following types of information:

a. Personal Information

When you place an order or contact us, we may collect:

• Full name
• Email address
• Billing information
• Phone number
• Payment details (securely processed via third-party providers)

b. Technical Information

When you browse our website, certain data is collected automatically:

• IP address
• Browser type and version
• Device information
• Pages visited and interactions
• Cookies and tracking technologies

2. How We Use Your Information

Your information is used to:

• Process orders and deliver your Archicad license key
• Provide customer support and respond to requests
• Improve website performance and user experience
• Send important updates related to your purchase
• Prevent fraud and ensure secure transactions

We do not sell or rent your personal information to any third party.

3. Payment & Security

All payments are processed securely through trusted providers such as Stripe and PayPal.

We do not store your full credit/debit card details on our servers.

We implement industry-standard security measures to protect your data from unauthorized access, misuse, or alteration.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve site performance and loading speed
• Remember your preferences
• Analyze traffic and user behavior

You can disable cookies through your browser settings, but some features of the website may not function properly.

5. Data Sharing

We only share your data in limited situations:

• With trusted partners involved in payment processing and website operations
• To comply with legal obligations or law enforcement requests
• To prevent fraud and enhance security

We do not share your data for advertising purposes.

6. Data Retention

We retain your information only for as long as necessary to:

• Complete your purchase
• Provide support services
• Meet legal and financial obligations

Once no longer needed, your data is securely deleted.

7. Your Rights

Depending on your location, you have the right to:

• Access your personal data
• Request corrections or updates
• Request deletion of your data
• Restrict or object to data processing
• Opt out of marketing communications

To exercise your rights, contact us at:
Support@archicadsoftware.com

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Information

If you have any questions about this Privacy Policy or your data, you can contact us:

Address: 1601 Trapelo Road, Suite 162, Waltham, MA 02451, USA
Support Line: 1-800-238-3992
Sales: (617) 485-4202
Email: Support@archicadsoftware.com
Website: archicadsoftware.com